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Customer Service Advisor

Company: Groomfield Recruitment    Location: Birmingham
Our leading, well known company based in Birmingham are looking for Customer Service Advisors to join their friendly team.
This role is based on growth within the company and offers a fantastic location easily accessible by public transport but also offers free parking.

Duties to include:
Taking inbound calls from new and existing customers
Discussing requirements with customers
Logging all calls onto the system
Ensure that paperwork is sent to the customer to tight time frames
Updating in house database with accurate information
Providing general administration support

Skills and experience required:
Previous customer service experience
Must have great attention to detail
Excellent communication skills - both oral and written
Proficient IT skills

Salary:
£ 15,000 plus excellent benefits

Working Hours:
Monday - Friday - 37.5 hours per week