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Customer Service/office Assistant

Company: MONEY4DENTISTS LTD    Location: Birmingham B15
Running email campaigns
Answering telephone and being first point of contact for client queries
Monitoring and organising diaries of team and MD
Variety of PA duties for MD and team
Liaising with potential clients by email and telephone chasing outstanding documentation.
Maintaining client records
Preparing Review packs
Generating reports and MI
Work on reception area, meet and greet visitors
Use excellent customers service continuously
any other duties required to fit the business needs
.

Requirements and prospects

Desired skills

Self motivation
Diplomacy
Patience
Reliability
Enthusiastic and effective team member
Excellent communication and kind manner
Excellent level of English both written and spoken
Investigative and problem solving skills
Advanced computer skills using word, excel and the internet
Ability to type fast and accurately and high-level of office skills
Personal qualities

Want an individual who wants a career in financial services and ambition to learn and progress through the organization over time.

Must have a good work ethic and be conscientious.

Desired qualifications

No specific qualifications required but Maths, English & IT GCSE would be preferred (all C and above) or equivalent.

Future prospects

Opportunity for progression at month 6 and 12. Progression to a Level 3 Advanced Apprenticeship would be made available for the right candidate on completion of Level 2. Main aim for the Employer and Candidate is to secure full time employment at the end of the apprenticeship and start progressing within the company. 85% of our candidates secure full time employment with the same employer at the end of the Apprenticeship Programme.