Hours: 37.5 hours per week
Pay: £8.50 per hour
Commission: 10% of placements
Find Me Care Homes is a new service supporting individuals to find care homes. You will receive referrals from direct enquiries to external agencies (hospitals and social workers), for individuals who are in hospital or in the community and need to move into a care home or to have care in their own homes.
You will work as team coordinator and adviser to grow and manage your team to support families though every step of the process, meeting clear timescales for ensuring the patient moves into a community placement or receives care in their own home. This is a high-quality service that reduces unnecessary delays in the discharge process and evaluates very well with patients and families.
Team Coordinator Role & Duties
As team leader, you will be the ambassador for this service you will need to build strong, positive links with external agencies and care homes, social workers and the different agencies involved.
You will need to be passionate about the quality of the service and the difference it makes at a critical time in peoples lives. You will need the confidence, authority, credibility and charm to persuade others.
You will need to be highly organised and IT literate. All information must be recorded and you will be responsible for reporting on data and accounting for the service performance at senior meetings.
At times of high demand, you will need the ability to ensure that your team works well under pressure. Attention to detail and the ability to think on your feet are essential to this role.
You will be managing a small team of advisers. You will be responsible for coaching, supporting and rewarding your team and therefore experience of this will be required.
Adviser Role & Duties:
The main function of an adviser is to provide support to family / NOK needing to find a care home or package of care for a relative, friend or loved one who is in hospital or in the community. The adviser will guide and support family / NOK throughout this process.
You will liaise with patients or their NOK / families. You will present details of Find Me Care Homes, confirm the needs of the patient, identify appropriate homes / care agencies and then accompany family / NOK on visits.
You will then liaise between the family / NOK, the home of choice / care agency in order to ensure a prompt and appropriate discharge.
What sort of person are we looking for?
A healthcare background is an advantage; however, your management and interpersonal skills are more important to this role.
If you feel you have the required skills to be a Team Coordinator then apply now or form more information contact us on 07398150484
Job Type: Full-time
Salary: £8.00 to £8.50 /hour
Required licence or certification: