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Process & Change Analyst

Company: Oxygen Finance    Location: Birmingham

The Team

The Process and Change team, led by our Process and Change Manager forms part of the European Delivery Team. The team focuses on providing expert delivery support on Oxygen´s implementation work. Involving the rapid application of Oxygen´s standard process and change solutions and its methods in challenging client environments.

Process and Change works in conjunction with Oxygens internal resourced to facilitate the delivery of all processes and change requirements throughout the Early payment programme life-cycle, i.e. Assessment, Implementation, and in-life delivery service delivery/management.

Duties & Responsibilities

The role is primarily responsible for ensuring our clients P2P and related processes are effective and efficient to allow Early Payment on Oxygens clients sites to be implemented. This also includes delivering all change initiatives on Oxygen project work and for making sure that such changes are delivered to a high quality and are embedded in our clients businesses to maximise their Early Payment income.

  • The application of Process Standards, including responsibility for the provision of:
  • Supporting the on-going development of high quality re-usable change management assets and deliverables;
  • purchase to pay (P2P) expertise on Oxygen projects and to Oxygen clients;
  • change management advice and expertise both internal to Oxygen and to Oxygen clients.
  • On-site client project delivery for Change, including responsibility for:
  • capturing all process and change management requirements needed to ensure relevant business case targets are delivered on time and within budget;
  • working in project teams and individual members effectively so that all change management activities are integrated into all Oxygens on-site work and in accordance with the overall project plan for each project;
  • identifying performance gaps and implementing corrective actions to overcome any resistance. (This includes managing the process and delivering change impact assessments).
  • On-going support to Oxygen clients, including responsibility for:
  • driving continuous improvement in P2P processes to enable invoice payments * acceleration to be optimised;
  • provision of in-life support for all on-going client queries related to process inefficiencies.

Key Skills & Experience

Essential attributes include:

- Direct experience of working within a P2P function (ideally on a change management programme) for a minimum of six months or mores;

- Demonstrable problem-solving skills

- An understanding of P2P processes;

- Ability to build effective relationships and be a team player;

- Willingness to learn;

- Good attention to detail;

- Emotional intelligence to deal with ambiguity and constantly changing requirements;

- Numerate

- Strong power point presentation skills

Desirable attributes include:

- Dynamic invoicing discounting experience;

- Green Belt Lean Six Sigma

- CIMA, AAT, finance background

Job Type: Full-time

Salary: £25,000.00 to £30,000.00 /year

Required education:

  • Bachelor´s

Required experience:

  • Change Management: 2 years