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Company: Amey plc    Location: Birmingham
To provide wide range administrative support services to our facilities team. What will this role involve?

Input, maintain and manage the records on the in-house facilities system, Planet FM.

Ensure the engineers work orders are accepted on the system, allocated & printed in preparation for the day ahead.

Ensure the office is kept organised and records are kept up to and in date.

Assist in planning the teams diary and workload.

Assist the Facilities Manager with organising team meetings and general secretarial duties.

Assist in the CTC Clearance process (collating ID documents and chasing outstanding clearances)

Collect and action the post.

Answering the telephone and directing calls to the necessary department / person.

Input to and maintain spread sheets/databases/systems and produce and collate reports where required.

Process and handle confidential information with discretion
What are we looking for?

Education to GCSE level or equivalent.

Previous experience in an FM administration, business support role is required.

Knowledge and experience in data entry and administration duties, such as email, telephone answering, filing.

Exceptional organisation skills will be essential.

Able to develop and maintain good working relationships.

A firm, strong, yet warm and welcoming nature / personality is needed for this position, whilst remaining friendly & professional.

Conscientious and confident approach to duties with a polite, pleasant and helpful attitude.

Flexible and adaptable.

Good verbal and written communication.

Experience/use of MS Word and MS Excel

Self-motivated, efficient and enthusiastic is needed in order to organise workloads for Team Leaders and engineers.
What makes this role unique?

You will maintain and update records within various management information systems.