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Business & Data Analyst

Company: Virgin Media    Location: Birmingham
Job Purpose
  • Working independently and within a team to and deliver detailed business and data analysis for Lightning reporting and insight to deliver near term and strategic requirements to meet the needs of the business.
  • Defines and delivers the requirements by conducting thorough analysis on reporting and insight in areas where this capability does not exist, needs to be enhanced, or there are no set precedents or procedures within the existing estate
  • Defines and delivers the activities that will allow for E2E Lightning reporting across areas in which reporting does not yet exist and where it needs to be enhanced
  • Collaborates across business and the teams within the Data, Strategy and Insight organisation to understand the current and future data landscape to ensure business requirements are met
  • Engages with stakeholders in multiple business areas to understand and document business reporting and insight needs
  • Defines high level and details KPIs required to serve reporting purposes on each area across the Lightning programme lifecycle
  • Identifies and scopes the requirements and definitions for critical key KPIs and determines business logic to effectively report on the E2E Lightning programme
  • Extracts, documents and manages business requirements traceability
  • Identifies and determines key issues, risks and contingencies
  • Effectively communicates the impact of business, operational and technical reporting change to stakeholders
  • Proactively works with others to ensure successful delivery of analysis deliverables whilst providing regular status reports
  • Strong business analysis and data analytical skills
  • Strong problem solving and out of the box thinking mind-set
  • Ability to manage conflicting priorities between different stakeholder groups and gain consensus
  • Ability to produce high quality, detailed and thorough analysis documentation in order to present information effectively and clearly to colleagues and stakeholders
  • Good initiative and able to retain objectivity and focus under pressure
  • Takes ownership for finding opportunities to expand on existing knowledge through learning and development of own skills, ensuring that they are kept up to date
  • Works effectively under high pressure whilst maintaining professional outlook
Skills & Experience
  • Significant experience of business analysis in a multi-disciplined and commercial environment
  • Significant experience defining and delivering key performance indicators required by the business to report on progress and success of projects and programmes
  • Demonstrable experience with a variety of Business Analysis tools and techniques
  • Demonstrable experience of Data analysis and management
  • Excellent interpersonal skills and experience of stakeholder management