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Industry Operations Manager - Energy

Company: OneSelect Ltd    Location: Bristol

Job Summary

OneSelect is a dynamic new entrant to the UK Energy market. Were a small, bunch of people who are passionate about energy supply and believe it really can be fair, simple and innovative! We pride ourselves on offering a genuine, helpful and friendly service to all our customers and were looking for an Industry Operations Manager that will truly live by these values.

Do you have experience of managing third party relationships in a Domestic Gas and Electricity energy supply company? Have you led an industry facing team as either an Industry Operations Manager or senior Team Leader?

Responsibilities and Duties

What youll be doing:

  • Industry Third party management SPAA, BSC, Elexon, DC, MOP, MAM
  • Recruit and manage the Industry Operations team; allowing for succession planning and staff development
  • Analyse Industry E2E processes, ensuring best practice and excellent customer experience
  • Review Industry change documents, and follow through change request proposals to ensure compliance
  • Production of frequent reports and dashboards
  • Analyse existing processes and recommend and implement change
  • Ensure efficient levels of information across all Operations teams
  • Act as main escalation route and contact for Third Parties.
  • Data Interrogation and root cause analysis

Qualifications and Skills

About you:

We are looking for an Industry Operations Manager to ensure we remain industry compliant and to work with all our external Third parties (MOPs, MAMs, SMART, DCs). Youll understand industry change and its impact on the business and will take responsibility for invoice reconciliation with external suppliers. Youll have excellent interpersonal skills and the ability to establish credibility and build strong relationships with colleagues and suppliers. Great verbal and written communication skills and strong Excel skills are a must.

What youll need:

A proven track record in leading or managing an Industry Operations team is essential as is detailed knowledge of the Energy Industry and its operations . Youll need experience of Industry Data Management and Settlements , as well as the ability to identify issues and drive action plans to support business performance and process improvement.

What you can expect from us:

A fun and supportive working environment in a great location very close to Bristol Temple Meads train station and the town centre.

As we are a brand-new energy company, we are still fully defining our range of company benefits but we do already offer:

  • Competitive salaries
  • 25 days annual leave + bank holidays
  • Workplace pension
  • Full additional training and support (where required)
  • Career progression at its best
  • Childcare Vouchers. and more to come!

OneSelect is an equal opportunities employer

Job Types: Full-time, Permanent

Salary: £35,000.00 to £45,000.00 /year

Required experience:

  • Industry Operations Management: 3 years

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