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Trainee Optical Consultant

Company: Boots    Location: Coventry
The importance of your role.

This is your chance to be part of something a bit different. Youll use your passion for service and provide an outstanding level of care our customers. We think thats a big opportunity.

The customer is everything to Boots, and working with the Practice Manager, Optometrist and Optical Consultants, youll create a culture where everyone is friendly and passionate about doing the right thing for them. Together these elements will play a big part in making us No 1 for Customer Care.

What youll be doing day to day.

  • Primarily, youll provide information to customers, working alongside the Optometrist, to help them select the best products and services to ensure customers see, look and feel better than they ever thought possible.
  • Secondly, youll keep up-to-date with all the various new lines and promotions within your practice, so that you can always provide customers with the most up-to-date information.
  • Finally, youll play your part within the team, working together and helping and supporting colleagues to deliver a successful and profitable business.
How will you do it?
  • Youll listen to our customers and provide the right, up to date information at all times.
  • Youll select the best products for each customer and this, in turn, will naturally increase our sales and make us profitable.
  • Youll ensure that the practice is always clean and tidy and that you effectively manage queues at busy periods. This means our customers will receive an excellent service in a great environment.
What youll need to have.

Were looking for really great people, with a friendly personality. Its all about working together as one great team after all its our people that are at the heart of our business. Its a fantastic opportunity to add to your own development, and a chance to learn more about us as a business. It could open up even more opportunities with us. Youll need to have lots of computer experience, along with really great communication and customer service skills.. It isnt just about experience, were interested in seeing a bit more, the real you and that makes us all feel good.