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Inbound Customer Advisor

Company: Interaction Recruitment    Location: Coventry
CUSTOMER SERVICE ADVISOR

Interaction Recruitment are currently working on behalf of a dynamic and exciting well established business and recognisable named business based in Coventry.

Job Specs

Full Time Permanent Role

40 Hours Per Week

Working 5/7 days may include the odd weekend!

Starting Salary £16,016, This can rise depending on progression and length of service.

As a Customer Service Advisor your main responsibilities will include:

  • Talking to customers on a variaty of different work streams including over the phone, SMS, Email and chat.
  • Delivering great service to customers and effectively advising them were necessary.
  • Determination and resilience are key factors
  • An upbeat friendly approach to speaking to customers is essential
  • Effective listening skills
  • Adept at multi-tasking while listening to calls
  • A focused and keen attitude to work and colleagues
  • Excellent communication skills
  • Driven with a desire to meet and exceed targets
  • PC literate
  • Passionate and eager for a new challenge
In return, you will be provided with all the support and tools you will need to be successful. On top of this there is also an attractive benefits package in place on successful completion of your three-month probationary period that includes:

  • 29 days paid holiday per annum, increasing with length of service
  • Subsidised canteen available throughout the day
  • Exclusive discounts from leading retailers
  • Free hot drinks and Wi-Fi on site
  • Realistic career progression opportunities
If this sounds like the kind of role you would thrive in and you are an outgoing, passionate, customer service focused individual then this is your opportunity to get your foot in the door of a world leading financial company who can help you to fulfill all of your goal in the financial sector then apply now!