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Engagement Officer

Company: The Guide Dogs for the Blind Association    Location: Coventry
Please note: we reserve the right to close any of our vacancies early if we receive a large number of applications.

An exciting opportunity has presented itself for an Engagement Officer, to become an integral member of the Coventry Mobility Team, based in Leamington Spa.

The overall purpose of this role is to establish and maintain positive connections to ensure that Guide Dogs continually improves its local relevance within diverse communities.

To achieve this, your role will include;
  • Maintaining a local customer voice and reaching more people.
  • Providing a local voice for national campaigns.
  • Actively challenging discrimination or social and environmental barriers affecting the freedom of movement for people who are blind and partially sighted.
Key Requirements for this role include;
  • Experience or coordinating and/or managing volunteers or staff.
  • Proven ability to communicate effectively and tactfully.
  • To be confident speaking to a variety of audiences, and delivering engaging presentations.
  • Social and digital media skills are essential
  • Right to Work in the UK
Please refer to the Job description for more information.

Role details

Hours : 35 hours per week, Monday-Friday
Contract : permanent
Location : Office based at Coventry Mobility Team, Leamington Spa
Key information : This role will require regular travel covering the Central Midlands area.
Interview Dates: 15th March

As this role requires an Enhanced Disclosure check the start date for the successful candidate will only be confirmed upon receipt of the check.
Working at Guide Dogs
Working at Guide Dogs is much more than just a job. Through the values that guide our work, we make a real difference, and change lives.

We believe that wellbeing at work is about creating an environment to promote a state of contentment which allows all employees to flourish and achieve their full potential for the benefit of themselves and for Guide Dogs.

As a member of staff, we offer you a wide range of benefits to suit your individual needs. These include; 26 days holiday plus bank holidays (rising to 28 days after 3 years´ service), flexible benefits package and a defined contribution group personal pension plan.

For more information on this role and our benefits package, please see the documents. To apply for this position, please use the online application form. As part of our safer recruitment policy, we do not accept CVs for job applications.


Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome, and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from disabled people as they are currently under-represented in the organisation and guarantee an interview to all disabled applicants who meet the essential criteria for the job.
Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom we work. We expect all of our employees and volunteers to fully share this commitment.