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Service Manager

Company: Land Rover    Location: Coventry

We have an exciting opportunity for an experienced Service Manager to lead our front of house service team in delighting our customers and getting it right first time; with uncompromised right fix first time at the forefront of our business here at Guy Salmon Land Rover Coventry you must have the attributes to act as a role model in setting and delivering the very highest standards of customer service.

We are looking for a Service Manager with customer focus and a strong technical knowledge that can drive a team forward, implementing new ideas along the way with enthusiasm. Assisting the service team as and when required to effectively deal with any customer issues and complaints. You will need excellent leadership skills and the ability to work in a high pressured environment, delivering a full Aftersales service to our customers , maximise profitability and the sales of parts, labour hours, MOT, lubricants, tyres and subcontracted sales. Previous experience in a franchised retailer would be an advantage.

The Sytner Group is the leading retailer of prestige vehicles in the UK and we are just as passionate about our people as we are about our customers and the cars we sell. As the UK’s largest prestige motor retail group we provide an outstanding working environment and exciting career opportunities. We are immensely proud to have been voted by our colleagues as the Sunday Times No.1 Best Big Company to Work for 2017.

We have been in the top 5 for the last 8 Years and for the 5th consecutive year we have also attained the highly prized 3 star accreditation for outstanding levels of employee engagement.

We´ll recognise and reward your hard work, loyalty and achievements with excellent rewards too. This is a demanding role in a fast moving environment. On top of your salary and bonus scheme you will also enjoy a company car, a Sytner Group Pension, private medical, a subsidised Manufacturer Car Purchase Scheme for you and your family, a host of employee benefits and, of course, unrivalled career opportunities.

If you want to work for an award winning dealership then this could be the opportunity for you please apply. It is imperative that you include a copy of your CV along with a covering letter explaining why this is the right career choice for you and why you are the right person for this role.