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Is Service Desk Analyst (fixed Term 1 Year), Edinb

Company: Scottish Agricultural College    Location: Edinburgh
IS SERVICE DESK ANALYST (1 YR FIXED-TERM)

Edinburgh

£18,703 - £21,852 per annum Ref: PS/IS/002/18

SRUC is unique in Scotland and one of the largest organisations of its kind in Europe. Our ambitious and exciting vision is to work at local, national and international levels, leading innovation and sustainable development in agriculture and rural sectors.

In this role you will provide IT support & training to end users and students across SRUC as well as maintaining and creating good working relationships with staff and colleagues whilst providing a high level of customer care.

Service Desk Analysts work a pattern of early or late shifts to cover the Service Desk operating hours which are: Monday to Thursday 08:00 17:30 and Friday 08:00 17:00.

This is a fixed-term role for one year.

Previous experience of working in a busy Service Desk environment, supporting desktop applications and a good working knowledge of MS Office products are essential. An IT related qualification is essential for success in this role.

We may consider entry at trainee level for this role.