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Restaurant General Manager

Company: KFC    Location: Edinburgh
Job Introduction
As the Restaurant manager have total accountability for your own multi-million pound restaurant. We want individuals who will run the business in creative ways and take on the restaurant with a "run it like you own it" mentality. You are responsible for coaching, supporting and developing, driving sales and motivating and engaging your team. You have an amazing opportunity to shape a culture and environment where your team are totally motivated and have amazing career progression opportunities and give a world class customer experience.

Main Responsibilities
What would you be doing?

As a Restaurant General Manager for KFC you are the Number 1 Leader in our business. You are supported by a team who has the same enthusiasm, drive and commitment to ensuring your restaurant achieves the highest standards so to deliver continued growth. Through beat year ago mentality you will ensure you develop and communicate a breakthrough strategy which delivers outstanding business results but also creates an environment of recognition and fun. You will successfully lead the management of all aspects of your KFC restaurant through coaching, developing, motivating and engaging your team and creating a culture to be proud of.

Key job functions include:
Leading and managing all aspects of your team
Having complete accountability for the results of the restaurant and will be focused on growing the business for the future
Engaging your team with clear and achievable goals
Being maniacal about building a strong culture in restaurant
Having a focus on people, encouraging them to reach their full potential and develop a career with KFC

Your results overall are measured using our company report card (RC). This focuses on the sections of people, customer, sales and profit with each section having a different weighting. Your quarterly bonus results are also measured around this. There is additional information in the appendices on how these sections contribute to the key functions of your role.

The Ideal Candidate
How KFC are you?

Are you a bright, spirited person who loves to get stuck in, ask questions and support the people around you? Better still, are you energetic, do you like to smile and have fun together, even when things get tough? Loads of different people make KFC what it is today (the most popular chicken restaurant in Britain!) and they all play a huge part in our success from the managing director to our cooks.

So whats our Secret Recipe? Why are we So Good?

We are Customer Maniacs. That means our customers are number 1.Whilst restaurant experience is fantastic, we are always on the lookout for individuals with a passion for people and strong leadership qualities. Recognition is not just about rewards and incentives, its the bedrock of our culture. It is about saying thank you to people for going above and beyond and for always striving to achieve their best.

Do you have a strong instinct for all things commercial and are you always looking for ways to drive sales and boost the business?
Are you passionate about developing teams to be the best and recognise a job well done?
Will you be confident in communicating with the business, sharing ideas, feedback and best practice?
Will you ensure that all statutory and company health, safety and food hygiene regulations are followed?

Were passionate about learning!

It´s not about where you are today, but where you´re heading. We give everyone the opportunity to progress in the direction they want to go, with the training to help them do it. We are the first restaurant company to work with City and Guilds to create an advanced apprentice scheme.

About The Company
Who are we?

KFC has over 860 restaurants in the UK and employees over 25,000 people. We are run by passionate business leaders who want to make a difference in their part of KFC, delivering great sales and profits to the business and keeping our customers thrilled with great service.

How do we know we are a great place to work?

Just ask anyone who works here. Their happiness is really important to us. Which is why we are excited to have been recognised for the fifth year in a row as one of the UK´s Top 25 Great Places to Work. Just as exciting is the fact that we´ve won Top Employers for the United Kingdom.

So its official, a job with us is a great one. Why? We think it´s because we give our people the support they need to go for the big things they want in life, like a career, studying for exams or fitting a job around raising a family.