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Edinburgh Frederick Street-senior Sales Assistant

Company: Thorntons    Location: Edinburgh
As one of Britains best loved brands we constantly look for new ways we can delight our customers. As a senior member of our store team you will play a pivotal role in this by providing legendary customer service, consistently, to every customer at every visit.

We currently have an exciting opportunity for a Senior Sales Assistant to join our team. Confident, outgoing with a natural desire to engage with our customers, youll ensure every customer is welcomed when they arrive in store and help them to find the perfect gift or treat for themselves!

You´ll enjoy the challenge of meeting and exceeding store targets in a lively, friendly and busy retail environment. You will also be highly organised with lots of drive, a can do approach and the initiative to drive great performance.

Your responsibilities will include

Ensuring a legendary customer experience is delivered at all times, to every customer
Carry out the duties and be responsible for the Store in the absence of the Management team including coaching and supporting the wider team
Opening and closing the store when needed
Ensuring compliance with company policies and procedures

Further duties will include:
Undertaking all management duties and responsibilities
Being responsible for the security of the Company monies and property, which includes cashing up
Banking, opening and closing the store. Attends call outs and deals with the situation appropriately
Leads the team by example, motivates, delegates and communicates information (including daily targets) effectively
Makes appropriate management decisions and ensures the smooth running of the store
Takes responsibility for ordering and stock control as well as undertaking the stocktake when required
Reports any issues, in the absence of store management to the Regional Manager promptly

As a forward thinking employer who truly values our team members we will;

Offer a dynamic and supportive store environment
Provide training and ongoing opportunities for development
Support to excel in your role and to be the best you can be

If you love to engage with your customers, support and develop within a team environment and have the ability to work in a fast paced retail environment, we would like to hear from you.