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Programme Test Manager

Company: HSBC    Location: Edinburgh
Role Title:
Programme Test Manager

Global Banking and Markets

New or Existing Role?



Project Brief:
The role will be Programme Test Manager within the CM&D Best Practice Testing Function.

The role holder will be responsible for the delivery of Testing and Environment management for large scale projects and programmes across HSS. These will include the Robotics Process Automation (RPA) Testing Programme, the CM&D Test Environment Function and initiatives within the HSS Equator programme.

Role Purpose

The role holder will ensure the HSBC values are present in everything we do, both individually and as an

Organisation. This will be achieved by consistently displaying the behaviours of:

Dependable and do the right thing

Open to different ideas and cultures

Connected to customers, communities, regulators and each other

The Test Programme Manager is responsible for managing the delivery of testing and associated services for large sized programmes and projects with the Global Change Management & Delivery Testing function. This will include the management of test teams and the supporting roles across multiple sites. The role holder will be responsible for

test resourcing, issue and risk management, environment management, client and stakeholder management as well as defining the overall project test strategy, project plans, monitoring and reporting to project stakeholders. The Test Programme Manager is also responsible for ensuring test delivery is within budget, quality and time objectives.

Key Accountabilities

Impact on Business

Accountable for the delivery of testing and environment provision for the RPA programme

Management of the delivery of testing for multiple projects within the CM&D portfolio

Provide oversight and governance of the CM&D Test Environment Management Function

Define and implement the Test Strategies for CM&D

Implementation of HSBC Testing Best Practices

ensuring a standardised testing methodology, test and requirement traceability and project governance process exist

Co-ordinate and manage Test Analysts within global locations

Responsible for resourcing and recruitment for projects under management

Communications to key stakeholder including attendance at

Steering groups

Provision of accurate Reporting MI to stakeholder and clients

Defect Management and controls

Estimation and Planning of Testing resources for programmes including

supply/demand forecasting

Interfaces with Business and IT Stakeholders (internally and externally) to ensure the end to end testing controls and tollgates are in place, release schedule, platform availability and any issues that could impact testing delivery


programme dependencies are identified and managed

Ensures that all testing adheres to industry standards and challenges where appropriate across divisions and Group

Building strong relationships with clients and HOST

Leads, motivates and develops team members to create a high performing team

Implement strong planning and resource forecasting techniques; and

Ensure compliance with all relevant internal instructions (FIMs, GSMs, circulars) and external regulatory requirements, including the management of operational risk and adherence to the Groups standards of ethical behaviour.

Management of Risk

Responsible for the continual assessment of operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructuring and the impact of new technology.

Demonstrates compliance with HSBC Bank plc Group standards, manuals and policies and adheres to the defined work practices, internal controls and risk management standards associated with the role.

Observation of Internal Controls

Maintains HSBC internal control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators.

Understands, follows and demonstrates compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business activities associated with the role, specifically HSBC Bank plc internal controls and compliance policies and manuals.


Degree in Computer Science, Business Administration or related fields

Extensive experience of managing distributed test teams across multiple sites

Business Knowledge of Funds Administration

In Depth knowledge of the project and test lifecycle

Delivered Testing for complex programmes and projects

Be able to communicate at different levels of an organisation from senior management level to technical

and business teams

Strong leadership skills

Have had wide experience of different technologies Client/Server, UNIX, Relational Databases (SQL Server/Oracle)

Hands on knowledge and experience of Blue Prism (RPA) Implementations

Experienced in use of test data and setup of data within test environments

Understand Release Management and /or Configuration Management

Extensive experience of Stakeholder Management and conflict resolution

Ability to influence and drive forward initiatives

Knowledge & Capabilities:
Candidates are expected to be experienced in;

Programme Test Management

Test Environment Management

Delivery of Business projects

Issue Resolution

Stakeholder Management

Candidates are expected to be competent in or have knowledge of:

Quality Assurance

Capacity Planning

Regression Testing

Test Automation

Project Planning & Agile Methodology

Scope Management

Risks & Issues Management

Resource Planning & Management

User Acceptance Testing / Joint User Acceptance Testing

Functional Testing

Within HSBC certain roles are designated as Enhanced Vetting Roles. For these roles, all internal and external applicants are required (subject to local laws), to pass satisfactorily a series of additional checks both as part of the application process and, if successfully recruited into the Enhanced Vetting role, on an on-going basis. The Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are first carried out as part of this recruitment exercise, and/or if relevant, on an ongoing basis.

This role has been designated as an Enhanced Vetting Role.

For more information about the relevant additional checks for this role please contact the hiring manager.

We are an equal opportunity employer and are committed to creating a diverse environment.