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Proposition Analyst

Company: Outsource UK    Location: Edinburgh
My client, a leading financial institution, is recruiting for a Proposition Analyst role based in Edinburgh .

This customer centric role has been created to focus on our longstanding customers, some of whom may be vulnerable. You will be part of a team responsible for the management of legacy products sold through a number of different companies. You will have a real opportunity to make a significant contribution to the Insurance Division strategy and change agenda.

We are looking for an Insurance SME with prior knowledge of Protection, Pension or Savings and Investments. A sound understanding of conduct and product management also preferred.

Key Responsabilities
  • Support Senior Managers by developing existing MI tool and new product register as well as wider team reporting. Produce regular Product Management updates and other ad-hoc reports for the CPM Team
  • Drive forward delivery of Product Management on longstanding products. Lead reviews and investigations which result in recommendations for improvements to processes, practices and customer facing documentation
  • Ensure compliance with Continuous Product Management policy, including CRAM management and annual reviews
  • Build strong relationships with key stakeholders including systems and risk functions by demonstrating good product knowledge and an in-depth understanding of the associated end to end processes
  • Prepare detailed papers and presentations for Director level review and approval
  • Manage a wide range of MI/data analysis, making sure customer and commercial impacts are understood, escalating issues as appropriate. Act as a business representative for projects where they fall within area of responsibility
  • Manage and support on a number of BAU and conduct activities, such as CRAM management, complaints, control testing, Risk oversight and Audit actions
  • Work collaboratively with team members and other areas to ensure coherent customer treatment plans and consistent remediation activities are delivered in a timely manner
  • Support the team ensuring we exceed expectation on quality of outputs while expanding organisational capacity
Key Capatabilities, Knowledge, Skills and Experience
  • Drive and delivering results - project management experience would be useful but not essential
  • Strong communication. Ability to engage key stakeholders, influence and challenge effectively
  • Sound analytical and presentation skills. Ability to provide insight and deliver key messages clearly and succinctly
  • Good organisational skills. Ability to manage multiple work packages, deadlines and competing priorities
  • Experience of Insurance products, their features and the broader Insurance market
  • Knowledge of customer journey mapping and gap analysis
  • Risk, Compliance and Regulatory Management - ensures that risks are identified, managed and escalated where appropriate. Compliance with all relevant risk measures, internal policies and processes
If you are a Proposition Analyst looking for a new contract opportunities either apply online or if would like to find out about other IT/Financial Services opportunities please contact Rita Sousa on 01793 437 282 or email rsousa@outsource-uk.co.uk .

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