It Asset Management ConsultantCompany:
We are looking to recruit an individual with a detailed understanding of IT Asset Management to act as a product consultant and product manager for a service provider who include an Asset Management capability in the services they deliver to their clients. This is a broad customer facing role in which you have the opportunity to make a real impact.
It is important that you have a clear understanding of ITOM and particularly IT Asset Management in a large corporate environment. You may have gained your experience implementing ITOM / Asset Management Solutions, providing 2nd or 3rd line support to ITOM / Asset Management solutions or as the person administering / managing the ITOM / IT Asset Management register in a large corporate environment. Experience with packages such as Snow, Licence Manager, Licence Dashboard or Flexair would be helpful.
The role is a broad business and customer facing role. You will work closely with the sales team to give them a clear understanding of the capabilities of the Asset Management tool, you will take part in detailed discussions with clients to understand their ITOM / Asset Management requirements and communicate how these can be addressed by the ITOM product suite. This will include setting realistic expectations and ensuring that clients have realistic expectations about what can be achieved from their investment. Equally you will be acting as a product consultant and will work closely with the development team to refine the package to meet the needs of clients and identifying new functionality that should be incorporated into the ITOM product suite.
This is an opportunity to join an organisation who have a long term track record of success. You will be joining during a period when ITOM and Asset Management is a focus of investment and growth in the organisation. A lot of your contact will be with existing clients who extending the services they use are investing the ITOM products.
Certes Computing (and all of its subsidiary companies) is committed to promoting equality and diversity in its business operations.
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