New or Existing Role?
The role holder will ensure the HSBC values are present in everything we do, both individually and as an Organisation. This will be achieved by consistently displaying the behaviours of:
Dependable and do the right thing
Open to different ideas and cultures
Connected to customers, communities, regulators and each other
The role will be assigned to projects dependent on current demand and priorities at the time.
To take responsibility for a group of internal and/or external client projects simultaneously, as assigned by senior managers and/or the Portfolio Management Office (PMO).
Depending on level of experience, the job-holder will carry out the project management for a number of projects concurrently and / or may manage elements of a strategic programme managed by a Programme Manager
Projects will include the on-boarding of new business wins, the building of new business models in conjunction with Product to support internal business or external market driven initiatives, re-structuring of existing client business, re-engineering initiatives driven by industry changes and internal projects / initiatives.
The projects will involve the management of work streams and resources from across the business units and may include projects from our European and MENA regions depending on the scope of the change. Developing and maintaining a good working relationship internally and with client contacts and third parties is therefore a key component of the role as is management of project sponsors.
For smaller scale projects the Project Manager is expected to be able to undertake Business Analysis as required to define scope, timelines and delivery.
A primary objective is to ensure projects are delivered within the timescales and to budget, highlighting and resolving issues as they arise.
Additionally, a consistent and professional approach to project management is essential with particular attention to the risk profile of the project delivery and the subsequent operational model.
Impact on Business
To provide or support high quality project delivery services in line with the strategic objectives of the business
To provide lead input to the departments contribution to the business areas balanced score card
To develop and maintain excellent working relationships with HSS clients and their Third Parties
To implement new business and existing business change to timescale, budget and to the requisite standard and quality
To develop and maintain an excellent working relationship with business colleagues in support of project delivery
To identify and mitigate project risks with an objective of zero defects once business transferred to the live environment; in addition to manage and mitigate the impacts of issues where they arise.
Dependent on assignment, to manage and develop a team of staff who are responsible for supporting and facilitating delivery of projects either within the Department or as a collective project team from across the business.
To maintain an awareness of topical market issues and in particular changes to legislation in Financial Services
Management of Risk
Responsible for the continual assessment of operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructuring and the impact of new technology.
Demonstrates compliance with HSBC Bank plc Group standards, manuals and policies and adheres to the defined work practices, internal controls and risk management standards associated with the role.
Observation of Internal Controls
Maintains HSBC internal control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators.
Understands, follows and demonstrates compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business activities associated with the role, specifically HSBC Bank plc internal controls and compliance policies and manuals.
A high quality degree level education highly desirable
A professional accountancy qualification desirable
A professional project management qualification (eg Prince2) advantageous
Knowledge & Skills:
Ability to plan and organise workload to meet deadlines, taking into account relative priorities and risk profile.
Ability to analyse and document business requirements and onward communicate to the project team
Ability to build and maintain good working relationships with colleagues, clients and third parties.
Ability to communicate effectively in writing and verbally.
Ability to work with minimal supervision but invoking escalation as appropriate
Good inter-personal and influencing skills
Strong team player capable of managing 360 degrees
Self-motivated, proactive and delivery focused
Effective time management and planning skills
Flexibility and adaptability, depending on priorities
Significant demonstrable Project Management experience, with particular evidence of successful delivery and of being able to manage multiple work streams/projects concurrently
Knowledge of Investment Accounting and Fund Administration
Experience in business and process analysis and re-engineering
Experience of planning and delivery of business change initiatives through complete project life-cycle
Within HSBC certain roles are designated as Enhanced Vetting Roles. For these roles, all internal and external applicants are required (subject to local laws), to pass satisfactorily a series of additional checks both as part of the application process and, if successfully recruited into the Enhanced Vetting role, on an on-going basis. The Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are first carried out as part of this recruitment exercise, and/or if relevant, on an ongoing basis.
This role has been designated as an Enhanced Vetting Role.
For more information about the relevant additional checks for this role please contact the hiring manager.
Under the Company´s internal ´Back to Front´/Front to Back transfer policy this role may be classed as High Risk. As a result, internal candidates may require enhanced approvals and vetting checks if they are currently employed in a Front Office department, or if they have worked in a Front Office department within the last 5 years (please refer to the HR FIM definition for further guidance). The enhanced approvals and vetting would need to be completed before the candidate will be confirmed in the role.
We are an equal opportunity employer and are committed to creating a diverse environment.
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