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Hotel Receptionist (part Time)

Company: Rennie Mackintosh Station Hotel    Location: Glasgow

Job Summary

General Description - The Hotel Receptionist is responsible for providing a friendly, welcoming and efficient service to all hotel guests, in line with the hotels vision and values on customer satisfaction. The main purposes of the hotel reception areas staff are to respond courteously to guests requests, play a part in the general running of the reception desk and help the General Manager / Reception Manager to maintain a smooth room bookings service. RECEPTIONIST Skills and Experience Required

  • A friendly and welcoming approach
  • High standards of dress and presentation
  • Ability to remain calm during difficult situations or in a very busy environment
  • The ability to work unsupervised Excellent interpersonal skills, including a pleasant telephone manner
  • Good administrative skills and the ability to use email and booking systems
  • Good team working skills.

Skills and Experience (Desirable)

  • Previous customer service experience
  • Previous experience in hospitality
  • Previous experience in Health & Safety, First Aid etc.

Job Type: Part-time

Salary: £7.50 /hour

Job Location:

  • Glasgow, Glasgow

Required experience:

  • Receptionist: 2 years
  • Hotel: 2 years