Customer Relationship Manager (lng) - ScotlandCompany:
Navis Consulting Location:
Customer Relationship Manager (LNG) - Permanent - Glasgow - Excellent salary plus benefits
The Customer Relationship Manager will have a wide-ranging area of responsibility.
Many customers have evolved into complex transnational organisations. The Customer Relationship Manager will regularly engage with Customers to understand their organisation and ensure the company is structured to interface effectively.
The Customer Relationship Manager will be the focal point for Voyage Managers providing guidance on day-to-day operations and contractual management. Responsibilities include:
- Build and maintain relationships with customers and key personnel.
- Represent and support other team members at key business interfaces with charterers, joint venture partners and other stakeholders.
- Escalate and resolve areas of concern as raised by customers.
- Conduct business reviews to ensure customers are satisfied with services.
- Alert the Commercial team to business opportunities.
- Monitor company performance against Time Charter Parties and flag potential issues.
- Be the focal point for Voyage Managers providing guidance on day-to-day operations and contractual management.
- Provide oversight and input into operational contractual claims balancing company interests with those of the Customer.
- Significant experience of shore-based LNG operations.
- Significant experience at sea on LNG/LPG carriers in a senior rank.
- Experience of building and maintaining customer relations.
- In depth knowledge of time charter parties, commercial operational practices, and LNG commercial operations.
- Demonstrates teamwork, interpersonal and communication skills.
- Analytical, problem solving, time management and decision making skills.
- Proficient in Microsoft office applications.
To be considered for this role you MUST have the right to live and work in the UK.
If you like to find out more, or to apply, please contact Tom Settle on ************ or send your CV to ****************************
Navis Consulting; Keeping your career on course.
STR Limited is acting as an Employment Agency in relation to this vacancy.
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