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Inbound Call Handler

Company: JUST RECRUIT (SCOTLAND) LTD    Location: Glasgow

Inbound Call handler Roles Available:

  • £7.50 - £7.68 per hour, plus regular overtime available.
  • 7 Days per week, shifts between 8am - 8pm on a Rota

Do you have a passion for Customer Service and helping to resolve customers issues and provide a solution that suits?

Want to work in a fast paced, busy environment where no two days are the same?

As an Inbound Call Handler you will be speaking to existing customers on inbound calls, you will be liaising with Engineers and take an active part in planning their workload. You will be proactive in contacting customers to advise of scheduled changes to their appointments and keep them advised throughout the process to reduce complaints.

Based in a modern building close to Alexandra Parade rail station and next to many bus routes, you will have access to onsite Starbucks, delis, cafs and a great modern office.

Another great benefit is the shift rotas on offer, meaning there is flexibility for all members of staff, with occasional weekend and evening work.

Initially, an ongoing temporary role for 3 months, permanent jobs are available to all temporary workers and if you impress, there are massive amounts of opportunities internally.

As well as people with customer service and call centre backgrounds, people from retail, fast food, restaurant, hospitality and other sectors thrive in this fast-paced environment.

APPLY TODAY regular intakes and starts available. One of the team will be in touch to discuss further.

Job Type: Contract

Salary: £7.50 to £7.68 /hour

Job Type: Temporary

Salary: £7.50 to £7.68 /hour

Qualification Questions

Job Type: Temporary

Salary: £7.50 to £7.68 /hour

Required experience:

  • Customer Service: 1 year
  • Call Centre: 1 year