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Mental Health Community Partner

Company: Department for Work and Pensions    Location: Kingston upon Hull
The Mental Health Community Partner role is a new and exciting opportunity to be part of a team of Community Partners to work collaboratively with the third sector in strengthening awareness and understanding of mental health within Jobcentre Plus.

The Mental Health Community Partner will:
Use their expertise to work in partnership with Jobcentre Plus staff to deliver an enhanced level of support that meets needs and aspirations of those with mental health conditions.

Support development of local third sector services to enhance the range of support available to claimants with mental health conditions.
Work with local employers to inform them of advice available and good practice in employing people with mental health conditions.
Support Jobcentre Plus staff to strengthen the personalised and holistic support they provide, and work closely with external relations teams to further enhance and build on existing relationships.

Support the wider Community Partner network, Jobcentre Plus and national project teams to ensure the sharing of best practice, support long term service progression and cultural change to ensure customers with a mental health condition receive the best service possible.
Person specification

Essential Criteria:
1. Lived experience or in-depth understanding of mental health conditions, and the barriers people with mental health conditions face in everyday life and may encounter when seeking and sustaining long term employment.
2. Strong written and verbal communication skills and the ability to work collaboratively and as part of a team to deliver outcomes.
3. An ability to effectively provide advice, coaching and support to groups of colleagues using their knowledge and experiences around the barriers and stigma people with mental health conditions face in everyday life, and may encounter when seeking and sustaining long term employment. This includes communicating confidently to a range of stakeholders.
4. The ability to demonstrate empathy and carry out work in a person-centred way, to deliver solution focussed outcomes and identify various ways to overcome barriers.
5. Good knowledge of existing local mental health networks and services. Experience of facilitating partnership working and collaborating with a range of service providers, such as employment, health and social services in the area, to identify or develop new provision.
6. Knowledge and experience of the range of workplace adjustments that can be made to accommodate disabled people and those with mental health conditions.

Provide valuable insight and expert advice on issues specifically associated with mental health conditions and the barriers faced by people; strengthening the understanding of Jobcentre Plus staff, partners and potential employers by:

• Delivering training sessions to jobcentre staff as and when required, to enhance understanding of different challenges faced by individuals with issues specifically associated with mental health conditions and the nature of support required. Building work coach confidence when engaging with customers around mental health
• Delivering regular, one-to-one and ad-hoc coaching on issues specifically associated with mental health conditions and the impact they can have on employability and employment outcomes

• Actively participating in case conferencing, suggesting possible interventions and supporting work coaches with the implementation of solutions and recommendations

• Supporting complex case reviews by providing advice and potential solutions

• Working in partnership to identify appropriate support in the local community, including actively contributing to the development of the Community Mentoring Network

• Supporting Employer Engagement staff to overcome barriers to engaging with employers, including the stigma around mental health.

Use knowledge and networks to:
• Identify the use of local mental health services to offer a wider range of provision and strengthen the local district provision tool

• Collaborate with mental health support services, to enable more streamlined, person-centred and holistic support for individuals

• Strengthen learning pathways, work experience and training opportunities

• Support the development of the Community Mentoring Network to identify personalised tailored coaching and advice. Support and encourage employers to develop their own mentoring programmes, from employee to employee or to other local businesses

• Actively support a Community Partners national network to share learning, best practice and information on service provision.

Build awareness and engagement within the jobcentre district by promoting:

• The Disability Confident campaign to employers, how to sign up to take part

• The Access to Work Scheme to customers and employers and providing support where necessary to help them utilise the scheme
We´ll assess you against these competencies during the selection process:
Leading and communicating

Collaborating and partnering

Making effective decisions

Building capability for all

Civil Service Competency Framework Benefits Pensions Civil Service pension schemes may be available for successful candidates.