Shop Direct Location:
In the world of retail things happen fast, especially at Shop Direct. We´re transforming at an unprecedented rate, becoming a truly world class digital retailer. Ensuring we make our customers aware of products that are relevant to them is really important to us and we know its really important to our customer. Its central to our strategy and why we´re looking to attract the very best talent we can and build on our already impressive team.
It is a hugely exciting time to join Shop Direct as we transform in to becoming a world class digital retailer and are now the UK´s second largest pureplay retailer with our power brand, Very, and heritage brand, Littlewoods, not to mention our luxury brand Very Exclusive, taking the world by storm.
Join the multi award winning company behind exciting brands such as Very.co.uk, Very Exclusive and Littlewoods.com, and help us on our journey to becoming a world class digital retailer.
Were Shop Direct, the multi-award winning company behind exciting brands such as Very.co.uk, Very Exclusive and Littlewoods.com. Were the UKs second largest pureplay online retailer, with annual sales of £1.9 billion, 1.2 million website visits a day, and with over 62% of online sales completed on mobile devices. We sell over 1,300 famous brands and deliver 49 million products to 4 million customers each year.
About the role
Our user experience (UX) function is critical to our plans and weve built a state of the art UX lab at our purpose built head office in Liverpool. We now deliver between 70 and 100 experiments per month something were really proud of. But were not satisfied with that, we know there is so much more to do and so much more to achieve. Thats why were looking for the very best UX talent available to help ensure our customers have the best online journey when they shop with us that they can.
We´re looking for a User Experience Designer to deliver a fantastic experience for our customers whilst ensuring the key commercial objectives of our business are met. We know thats not easy and achieving that balance of priorities will be a critical part of this role. You´ll help design solutions for and be a part of critical e-Commerce projects with an aim of improving user experience and website performance. You´ll work closely with the wider UX team, engaging with the eCommerce function and wider business designing best in class solutions, ensuring the user is kept in mind at all times.
As a truly agile team, weve created Product Squads and with your expertise, youll specifically cross over to our core areas, that being Product Checkout, Product Pages, Basket and our Search teams. As a user experience designer on an Agile team youll be expected to design the end-to-end experience for a product pulling on expertise from related areas. Collaboratively youll the plan change and improve the experience for our customers. This is our main focus. To accomplish this, as a squad you must understand the business goals and user needs, and collaborate with each member of the team and to create the best user experience. UXDs here are responsible for research, wireframe creation, task analysis, creating prototypes, and UX testing.
This is a critical role within our business so we need someone thats got prior experience of being a User Experience Designer, ideally with eCommerce experience, and has a solid understanding of design, layout and frameworks. Wireframing, rapid prototyping and journey mapping should all be familiar concepts and you will need to be able to display the ability to communicate effectively across all levels of business. Of most importance will be your ability to influence commercial decisions by being the voice of the customer, ensuring that customer experience is at the centre of all commercial decisions. To be successful you´ll need to embrace the challenge, enjoy the fast pace and be excited by the prospect of playing a significant part in our journey.
How to apply
This is a fantastic opportunity for an experienced UX Designer who is looking for their next career move. If you are interested to find out more please contact Steven.Williams@shopdirect.com in the Talent Acquisition team at Shop Direct or apply online.
Please note that the Talent Acquisition team at Shop Direct is managing this vacancy directly and will not be accepting CVs sent by any recruitment agencies
Please be advised, if successful in securing this position, you may be required to undertake a credit, CIFAS and CRB check.
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