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Claims Handler (ch1)

Company: Keoghs    Location: Liverpool
Keoghs Liverpool are seeking a Claims Handler to manage a caseload of Pre-Litigated ULR motor claims.

Keoghs is one of the leading providers of claims-related services to insurers, businesses and other suppliers to the insurance sector. We combine proven processes, technology and a low cost infrastructure with deep legal and insurance market knowledge. This enables us to create individual solutions for each of our clients that match their requirements in terms of quality, performance and value for money.
Key Accountabilities To effectively and efficiently manage a caseload of pre-litigated ULR motor claims from inception to settlement
  • Identify cases for early litigation with high prospects of success and low risk
  • To support delivery of consistently high levels of service and productivity
  • To work closely with colleagues within the firm to deliver consistently high levels of service
  • To input accurate data and ensure data maintenance
  • To interact and communicate with clients.
Experience, Skills and Qualifications Experience of dealing with motor ULR claims
  • Experience of dealing with liability and quantum dispute cases
  • Experience of dealing with repair documentation
  • Experience of quoting case law effectively
  • Experience of dealing with clients
  • Experience of using Microsoft Word, Excel and email
  • Customer service experience
  • Excellent attention to detail
  • Negotiation skills
  • Communication skills
  • Organisational skills
  • Excellent time keeping skills
  • The ability to work as a team and independently
  • The ability to manage own workload
What You Can Expect From Us

  • A learning culture with employee development at the heart of the people development pathway
  • Excellent flexible benefits including Annual leave entitlement and Healthcare Cash Plan as standard
Standard 35 hour week

Wed like to take this opportunity to thank you for interest in this position and in our organisation

Strictly no agencies please
Contract Type Permanent
Division Technical Claims Services (TCS)
Business Unit Casualty
Office Keoghs Liverpool St. Pauls Square
Closing Date 25 Jan 2018