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Administrative Support Train Planning

Company: Govia Thameslink Railway    Location: London
Now recruiting an organised and efficient administrator at Kings Cross

Our Administrative Support will be responsible for proactively booking rail replacement buses and incentifying alternative services for planned track closures. The role will track spend internally alongside compensation received from external bodies. Youll provide administrative support for our busy train planning team in keeping our services running to plan. Youll already be an experienced administrator with excellent attention to detail and organisational skills

To succeed in this role, first and foremost, youll need fantastic written and verbal communication skills , and the ability to build relationships with internal managers and those who we share the access to our network with. High levels of proactivity and attention to detail will have been a part of the way that you work for many years. Youll be an integral part of our Train Planning T eam , assisting with keeping our service resilient during planned changes. Knowledge or experience of the UK passenger rail industry is also highly beneficial but not essential .

Key roles and responsibilities

Organising replacement bus services for planned track closures

Tracking company spend on replacement services

Working proactively to ensure that requirements are met and information is accurate

Tracking compensation received from external bodies relating to replacement services

Reconciling spend and compensation to provide accurate cost reporting

Creating, updating and managing documents via Word, Excel, PowerPoint and bespoke systems.

In return, youll be rewarded with an interesting and varied work schedule, in an environment where learning and progression is actively encouraged. Youll enjoy great company and industry benefits , including travel on our services (Thameslink, Southern, Great Northern and Gatwick Express) as well as the support of a passionate team. Youll get a market leading pension, and medical cover , as well as discounts with many retailers. Youll be fulfilling a role that is integral to our continued success across the almost a quarter of all UK rail journeys .

This role will be based at Kings Cross East Side Offices , within Kings Cross mainline station.

Govia Thameslink Railway (GTR) is a dynamic and progressive company , powered by a great team of dedicated and professional people . We employ approximately 6,800 staff based at over 100 locations over the UKs busiest rail network.

We operate trains on the Thameslink Route , Great Northern route, Southern Route and the Gatwick Express . We are the largest train operating company in the UK (22% of all passenger rail journeys in the UK); managing 239 stations and delivering 273 million passenger journeys per year.

GTR is part of Govia - a partnership between two world-class transport operators the Go-Ahead Group and Keolis.