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Business Support & Data Officer

Company: Malaria No More UK    Location: Lambeth
This is a great opportunity for a well organised, motivated individual to join the small, dynamic MNM UK team. The role consists primarily of income data entry, PA duties and day to day organisational support and assistance working as part of the Business Support Team. Candidates without Raisers Edge experience will not be considered for this position. Multi-skilled, you will already have experience working in a Raisers Edge data entry role, ideally in a charity, as well as experience at providing PA support.

You will be extremely well organised with a commitment to accuracy and attention to detail, especially where data is concerned. You will find satisfaction in providing the information that your colleagues need to ensure that the best possible standards of donor care are achieved at all times. As part of a small team working in a fast-paced environment, you will be able to organise and prioritise your own workload whilst at the same time responding efficiently to the needs of others. You will be happy implementing systems and procedures that are already in place and you will have the aptitude to suggest improvements that maximise team efficiency.

About Malaria No More UK Malaria has been described as the oldest killer disease in history; even now, despite recent progress, it claims the life of a child every two minutes. Malaria No More UK is part of a global movement that is determined to make this the generation that beats this killer. To realise this vision, there is a need to mobilise governments, influencers, businesses and the public, inspiring them to commit funds, energy and resources to ending deaths from malaria and wiping out the disease for good. MNM UK staff are part of a small yet hard working team based in friendly offices near Vauxhall.

Every member of our team contributes to winning the fight to ending malaria, saving millions of lives and eradicating the poverty that this disease causes to so many. Together, we can end it for good. Key responsibilities DATA ADMINISTRATION Record and code all gift and donor details promptly and accurately on the Raisers Edge database, Process all types of income including credit card donations, cheques, charity cheques (e.g. CAF) and downloading gift and donor reports from external websites (eg Justgiving, PayPal etc.) and regularly transferring funds.

Support the team to ensure that opportunities to claim Gift Aid are maximised; maintain accurate Gift Aid records and work with the external accountant to undertake Gift Aid claims. Work with colleagues to create new procedures for entering data into Raisers Edge where needed and ensure that the Raisers Edge process guide is kept up to date. Undertake regular cleaning of the database. File all electronic and hard copy information relating to donors and donations, implementing new filing systems as needed.

Record all purchase invoices and expense claims to the online finance system, Xero, ensuring all coding is accurate and that relevant paperwork accompanies each transaction. PA & BUSINESS SUPPORT Act as PA to the Director of Communications and Partnerships and her team with diary management, mail box support, travel bookings, correspondence, events admin and other duties as required. Work with the other Business Support Officer to manage all in-bound telephone, email or written enquiries to the charity and work with the team to ensure the efficiency of these processes. Work with the Business Support team to contribute to an efficient, pleasant and effective day to day office environment.

Be responsible for collecting and distributing the post as well as outgoing mail. Work with the fundraising team to ensure that donors are thanked promptly and appropriately. Assist as required with supplies, stationery, printing and general support administrative tasks. Undertake any other duties that may be required.

Qualifications, skills and experience ESSSENTIAL Skilled experience using Raisers Edge to enter gifts and supporter details. You will be able to demonstrate fast, accurate data entry skills, experience importing data, and running queries/reports Good PA experience working for senior and other managers. A demonstrably good level of numeracy and literacy including GCSE grade A-C in each of English and Mathematics (or equivalent). Excellent IT skills including MS Office packages, experience manipulating data using Excel and confidence using web based reporting tools.

Confident and effective communicator verbally and in writing. Extremely well organised and able to manage own workload. Committed to delivering accurate work to agreed deadlines. Experience working in a support role in a busy office or team and a commitment to being an integral part of the Business Support team and collaborative working.

DESIRABLE Demonstrable experience or understanding of working in a charity or not for profit organisation. A demonstrable understanding or experience of the Gift Aid claiming process. Familiarity with Data Protection legislation. A basic understanding of finance invoice systems.

Experience working with external suppliers. Staff benefits include: 10% employer pension contributions 28 days annual leave plus 8 bank holiday days Interest-free staff season ticket loan Continuing personal development opportunities Interest free bicycle loan scheme If you would like to apply for this position please send your CV and a 1 page cover letter laying out your interest in and suitability for the role by 23 February 2018.