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Parking Patrol Officer

Company: Apcoa Parking UK    Location: Victoria

Job Summary

Job

Parking Patrol Officer APCOA / Network Rail

Location

London Victoria

About Us

APCOA Parking UK is now the UKs leading provider of tailored parking solutions with an established presence in Europe managing 1.3 million parking spaces, across 12 countries and approximately 4,300 employees.

The focus of the Role

Working as a Parking Patrol Officer you will resolve customers concerns, provide security patrols in the car parks, deter crime and implement traffic control measures whilst maintaining the prescribed standards of quality, cleanliness and safety within the designated areas.

What you´ll do

Undertake foot patrols of the car park assisting customers in distress or in need of other assistance

Work with both Internal and External clients including the APCOA Parking off Street Team and the Network Rail Contract Team, external contractors and customers

Work with all Clients with Parking Agreements (Network Rail & Train Operating Companies) and the Local Police Forces with specific reference to the British Transport Police

Ensure Parking Enforcement is correctly reported and recorded

Ensure all faults are reported and recorded following the correct procedure

Calculate and collect charges, reconcile takings and assist the Area Supervisor/Manager with cash collection and counting.

Monitor activity in the car park to deter any criminal activity

Conduct security patrols in line with Client instructions ensuring that they are recorded upon completion

Operate and clean parking control equipment as appropriate

Collect and remove waste and refuse in accordance with company procedures

What you´ll bring

SIA Licence ESSENTIAL

A self-motivated and pro-active nature

Approachable and able to work as a part of a team

Ability to prioritise and problem solve

Excellent Customer service skills

Knowledge of parking industry and processes preferred but not essential

What well offer you

£9.75 per hour

42 hours per week. 4 on 4 off day and night shift rota

Uniform and waterproof clothing provided

Training and Development

Employee Discount scheme

Pension

Job Type: Full-time

Salary: £9.75 /hour