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Service Manager - Independent Living

Company: British Red Cross    Location: London
IL Service Manager
Location: London
Contract type: Until 30th April 2019
35 hours per week Monday to Friday 9am to 5pm
Salary: GBP 27,772 per annum

About the role
If you are keen to lead an amazing team and the delivery of services which really make a difference to the lives of vulnerable people across London, this could be for you. We have an exciting opportunity for enthusiastic and diverse individual to join our vibrant Independent Living (IL) team as a Service Manager.

You will co-ordinate and develop our local IL offer to ensure that IL services are provided in a comprehensive and co-ordinated way. You will manage the services and ensure that all appropriate service standards, recognised good practices, legal requirements and budgetary management are incorporated into a quality programme that meets the needs of our beneficiaries and values the work of volunteers.

You will actively network among Health & Social Care related bodies in the area to establish the Red Cross in the relevant communities and advocate on behalf of local beneficiary needs. The post holder works closely with the IL Operations Manager to maintain service contracts accordingly.

About the team
Our services help to prevent people from reaching crisis point; reducing readmissions to hospitals and promoting their independence in their own homes.

We are committed to delivering a person-centred service and enabling service users to achieve their personal outcomes. These may include enhanced quality of life, increased confidence and independence, and an improved sense of choice and control. We also focus on improving personal dignity, feelings of safety and improved recovery after trauma or illness.

About the person

Educated to A level (or equivalent by experience)
IT literate, experience of using email, word processing and spreadsheet packages
Knowledge of operational management
Organisational skills
Ability to prepare, manage and monitor budgets
Closing date for applications is 23:59 on the 21st of February 2018 with interviews taking place on the 26th & 27th February 2018.

Please click here to view the full job description and person specification for this position.

About the organisation
The British Red Cross helps millions of people in the UK and around the world to prepare for, respond to and recover from emergencies, disasters and conflicts.

Our volunteers and staff help people in crisis to live independently by providing support at home, mobility aids and transport. We also teach first aid skills.

We are part of the global Red Cross and Red Crescent humanitarian network. We refuse to ignore people in crisis.

We offer a wide range of staff benefits, these include:
36 days holiday (including Bank Holidays)
Up to 6% contributory pension
Childcare vouchers

The British Red Cross is committed to being an inclusive employer with a diverse workforce. We encourage applications from people from the widest possible diversity of backgrounds, cultures and experiences - including disabled and ethnic minority candidates. This is to contribute to the breadth of experience we need to respond to people in crisis.

As part of its recruitment and selection process the British Red Cross undertakes PVG/DBS (Disclosure and Barring Service) checking of all individuals who regularly work with or have access to children and vulnerable adults.

The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).

Follow us on Twitter @RedCrossJobsUK and on Linked in - British Red Cross, to hear about our latest job vacancies.

Refusing to ignore people in crisis