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Customer Service And Administration

Company: Clarus Living Ltd    Location: Manchester

We run several serviced apartments across three cities, Bradford, Leeds, and Manchester. We need some help with processing the bookings, and payments, and calling the guests to ensure they have everything they need.


Initially 7 hours a week, increasing as we enter the busy summer season. Hours are flexible, but must be at least one hour per day Mon - Sat. Some evening work to telephone guests.


Processing paymentsValidating paymentsSending out online contractsChecking returned contractsUpdating guest recordPre-authorising depositsReplying to customer queriesTelephoning guest prior to arrivalTelephoning guest during stayTelephoning guest after departure


The ideal candidate must have experience with admin, be proficient with computer applications, and have some customer service experience on the telephone.

Communication skills are vital. This cannot be stressed enough.

A very good standard of written English is required.


Training on the computer applications we use will be given using Zoom.

We may also require you to do an occasional site visit in Manchester and Leeds to meet us, and to familiarise yourself with our apartments.


Please reply with your work experience, and a full CV.

Immediate start.

Job Type: Part-time

Salary: £9.00 /hour

Job Type: Part-time

Salary: £9.00 /hour