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Room Attendant - Casual Position

Company: Principal Hotel Company    Location: Manchester
The Principal Manchester

Originally built as the headquarters of the Refuge Assurance Company, The Principal Manchester is now a Grade-II listed 270 bed hotel with the largest, most spectacular hotel events space in the North of England. The hotel has undergone a stunning £20+ million transformation which has positioned it as the lifestyle, events and food and drink destination in the North West.

Room Attendant - Casual Position

What is the main purpose of the role?
As part of our Housekeeping team, your responsibilities include maintaining the cleanliness and good order of all rooms to create a pleasant environment for our guests and our team.
In addition, you will perform cleaning and maintenance of all storage areas, public areas and employee areas to the required standard. You will handle any guest queries in a courteous and professional manner and escalate as required, as well as reporting any malfunctioning equipment, damaged furniture or maintenance problems.
Currently it consists of 12 rooms over a 8 hour shift
A typical shift patterns to accomodate your lifestyle include:
07.00am - 15.00pm , 12.00pm - 20.00pm & 15.00pm - 23.00pm

The Ideal Candidate
To be successful in this role you should have excellent personal presentation and a strong work ethic. You will be proactive, able to work under your own initiative and the drive to consistently meet our high standards in terms of cleanliness and brand pillars ensuring our guests have a comfortable stay with us. Ideally you will also have experience in a similar role.

  • A competitive salary
  • 28 days holiday each year pro rota, including bank holidays (this increases annually up to a maximum of 33 days)
  • Hotel based incentive and recognition schemes
  • Access to our Exclusively Yours, Voluntary Benefits portal, which includes discounts on some travel, leisure time activities, health, retail and motoring
  • Discounted accommodation with competitive colleague rates at our other hotels
  • Long service awards which increase with length of service
  • Excellent training and development opportunities within the hotel, the Company and our online e-learning portal
  • Financial rewards for delivering sensational service
  • Free meals on duty