Senior Administrator (ascent, Manchester)Company:
Irwin Mitchell LLP Location:
The main purpose of the role will be to work productively and professionally, providing a high level of administration support to the contact team.
Organise and planning workloads for the day
Supporting the team to ensure all tasks are covered
Monitoring and motivating team members to optimise performance levels
Ensuring service levels and departmental targets are maintained
Communicating effectively with team members to ensure that the companies defined processes are followed
Monitor and update accounts with accuracy
To maintain accurate and current customer records
Liaising with clients, colleagues and customers on a regular basis
Ensuring client satisfaction
Contributing to Continuous Improvement
The successful Senior Administrator should have:
Excellent Microsoft Office Skills - Word, Excel and Outlook
Excellent telephone manner
Take a proactive approach to dealing with workload
Good typing skills
Excellent Organisational Skills
Good communication and negotiation skills
Great attention to detail
Ability to communicate effectively with stakeholders
In addition to your competitive basic salary we have an exciting benefits package including a contributory pension scheme, critical illness cover, health cash plan, death in service, discounted legal services, 25 days hols (this increases with length of service), discounted online shopping, season ticket loans, childcare vouchers.
Please note that we are not accepting agency CVs for this role.
The successful candidate will be required to undertake a successful Credit Reference and a Basic DBS Disclosure check.
Irwin Mitchell and Ascent Performance Group Limited are Equal Opportunities Employers.
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