Claims Technical Coach
£26,000 - £32,000 plus excellent benefits (Grade E)
Shift pattern across Mon to Fri 8am – 8pm, Sat 8am - 5pm and Sun 9am - 4pm
Co-op Insurance is an award winning provider of general insurance products in the UK, with around 1.4 million customers coming to us for services including motor, home and pet insurance. We’re making massive investments in tools and technology that’ll help us achieve our goal of becoming market leaders in customer satisfaction. To support this transformation our learning and development team are growing to support teams across the whole of Co-op Insurance. As part of this we need some claims technical coaches to join us and uplift and embed the technical capability of our claims teams.
Your main focus will be on understanding development needs in order to deliver planned and specific training to claims teams across our three locations; Manchester, Bury St Edmunds and Nottingham. You’ll work closely with the wider L&D team and across Co-op Insurance to ensure a consistent approach to L&D. You’ll have the opportunity to shape this new role for us, building a positive reputation with your colleagues.
What you’ll do:
To be successful in this job you’ll need to have worked in a claims environment before within the insurance industry. You’ll be a strong and inspirational communicator with the passion to drive positive change. You’ll be a self-starter too.
We’d love to talk to you if:
We’re actively building diverse teams and we welcome applications from everyone. But we know that simply having a diverse workforce is not enough. We want to create an inclusive environment, where everyone can contribute their best work and develop to their full potential. We celebrate our differences. And we recognise the importance of our teams reflecting the communities they serve.
We can make adjustments to our interview process according to your needs. And we offer a flexible working environment, enabling our colleagues to adjust their hours to accommodate personal circumstances. You can find out more about all our Co-op people policies.