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Student Support Officer

Company: Confetti Media Group    Location: Nottingham
Confetti Institute of Creative Technologies (CICT) is a forward thinking centre of learning. Recognised for the high standards of our teaching, as well as our enviable industry connections, we provide a vibrant and professional learning environment for over 1500 further and higher education students studying for careers in the creative industries. CICT is part of the Confetti Media Group, which is owned by Nottingham Trent University increasing the opportunities for growth and success over the coming years.

Due to continued growth and expansion, we are now looking for a Student Support Officer to join our Student Services Team. As a Student Support Officer, you will work with a caseload of at risk students and support them to succeed. You will work as part of the Student Services team to support staff and students with their individual needs, whilst adhering to our safeguarding policy. Working with the Pastoral Support Coordinator you will implement support plans in conjunction with the curriculum teaching teams. As part of the role you will offer support and guidance regarding wellbeing support, financial support available to both FE and HE students, advice regarding accommodation and also supporting/referring students who may be subject to possible harm or abuse.

It is essential that you are qualified to level 3 (or Level 2 Literacy and Numeracy) and have experience of working within an educational environment. You must have strong PC and communication skills and be able to maintain confidentiality at all times. You will have an eye for detail and the ability to work well under pressure. You will also be comfortable adapting to new initiatives as well as effective at building relationships.

Confetti Media Group consists of Spool, our post-production, film and TV Company, our record label, Denizen, our creative business centre, Antenna and our furniture design and installation company, Constellations. We are a key partner in Nottinghams TV channel Notts TV and are at the forefront of developments within the Creative Quarter.

Confetti is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff and volunteers to share this commitment. The post is subject to an Enhanced Disclosure application to the Disclosure & Barring Service.

For further information, please download the job profile document below.