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Customer Delivery Manager - Data Processing

Company: AIA Worldwide (On behalf of Siemens)    Location: Nottingham
The future of the UK´s Energy is in our hands. Join us and make it your job to see our ideas come to life.

Siemens Operational Services, based at Central Park (Nottingham)is the home of smart metering services, water metering, large scale network metering and commercial & industrial usage management.We have been delivering these services for over 20 years and are now startingan exciting new phase of our development; participating in the governments national smart meter implementation program effecting every household and business in the UK.

The Challenge

We are on the lookout for a Customer Delivery Manager who will work within our Data Processing department. This senior position will be primarily focused on; understanding, prioritising and working with our corporate energy clients to ensure that they requirements and needs are met, as well as dealing with any escalations which arise.

For this role we require someone who is comfortable in a customer facing position as you will be required go out and visit our corporate clients around 3 times per month which are located throughout the UK. In addition to this, you will also create performance packs for our clients which will include information such as monthly review documentation and governance documents.

As our Customer Delivery Manager you will:
  • Manage the relationships with our corporate energy clients
  • Create bespoke performance packs for our clients
  • Regularly meet our clients to ensure that their needs and expectations are met

Someone with/who:
  • Client relationship experience is essential - the ability to prioritse needs and requirements
  • Experience of the electricity market - understanding of data retrieval
  • Someone who has appreciation for data analysis
  • High level of competency in Microsoft Excel
  • Strong commercial and business acumen
About us

We´re Siemens. A collection of over 348,000 great minds who are all making the future and you could be one of them.

Our daily lives depend on a steady supply of affordable energy. Our Energy Management Division is committed to meeting this energy challenge through the supply of products, systems, solutions, and services for the economical, reliable, and intelligent transmission and distribution of electrical power. Siemens are constantly innovating and pushing the boundaries in how digitalisation is shaping the future of the energy industry; we need the best and brightest talent onboard to be able to support us on this journey.

Want to join us and be a Future Maker?

We´re excited to hear that you would like to join us here at Siemens. Our people love it here and we want you to be a part of helping us make real, what matters.

We are looking forward to receiving your online application. Please ensure you complete all areas of the application form, to the best of your ability to help us review your suitability for the role.

What else do I need to know?

The benefits package for this role includes not only a generous base salary, but an annual bonus. We know that not everyone´s lifestyle is the same, so we operate a flexible benefits scheme where you can tailor your benefits package to suit you. In addition to this we offer 26 days holiday, up to 10% pension contribution match, an excellent company share scheme, employee discounts and a flexible benefits package to match your lifestyle needs.

If we all thought the same, we would never think of anything new. That´s why we recruit great minds from all walks of life. We embrace diversity and create what´s right for the world by employing the people who live in it. Siemens Energy Management recognise that building a diverse workforce is critical to the success of our business. We strongly encourage applications from under-represented groups and welcome the opportunity to discuss flexible working options with our applicants, in particular where part-time working is required.

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