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Customer Account Manager

Company: Chase and Holland    Location: Sheffield
Our South Sheffield client who continue to go from strength to strength and a market leader in their field, seek an Account Manager to join their team. This is a permanent full time position and can offer the right person a really varied, interesting job role as well as the opportunity to be part of a good commission structure.

The position will see you taking responsibility for a number of existing customers. You will foster the relationship between the business and the customer as well as handle any projects, accounts or issues that might relate to that customer. You will liaise frequently with your customer base to make sure they are happy with the service they are receiving and the products they are buying. As you´ll have a number of client accounts, you must be able to manage your time effectively and prioritise various tasks.

You´ll be able to act quickly to issues or requests and will also be looking to ensure the customer is aware of new products (offering samples where necessary) and changes to existing products/orders. Up-selling definitely forms part of this role.

Who should apply?

The main prerequisite for this is personality! You need to be a confident individual who will happily deal with customers on a daily basis by phone and email. Previous account management experience would be great but isn´t essential. You´ll be someone who is curious to find out what your competition is doing and who strives to provide the best level of service at all times.

There may be the occasional need to travel with this role, both in the UK and Europe.

You´ll be able to multitask and manage more than one project at a time. Strong rapport building skills essential!!!

Chase and Holland acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. We specialise in Finance and HR recruitment and comfortably service the South Yorkshire, Derbyshire, Nottinghamshire, Leicestershire, Staffordshire and Lincolnshire marketplaces