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Customer Advisor

Company: Assured Recruit    Location: Sheffield

Job Summary

Assured Recruit are currently working with a highly reputable, established and successful business based in Sheffield to recruit for a Customer Service/ Call Centre Advisor. If you hold great customer service or call centre experience then we would like to hear from you for this fantastic opportunity!

Main Purpose of Job:

You will be responsible for dealing with customer service call customers on a day-to-day basis and gathering and collating all information.

The position will consist of:

  • Working within a team you will be dealing with all inbound calls from customers and clients, collecting and collating information, resolving low level complaints and general every day queries.
  • Assessing customer requirements and offering products and services.
  • To provide the customer with an excellent level of customer services at all times.

Call Centre experience is not essential, however you must hold the following skills and experience:

  • Excellent communication and customer service skills.
  • Positive approach.
  • Ability to work as part of a team, manage own workload and work in a target driven environment.
  • Understand and routinely deliver a high level of customer service.

Working Hours:

  • To work 40 hours per week to work (on a rotational shift pattern)

To be considered for this position, please apply now

Job Type: Full-time

Salary: £17,000.00 /year