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Customer Service Apprentice Ref: 65

Company: Iqra    Location: Sheffield S9

Duties will include:

  • Provide excellent customer service through developing knowledge around the specialised stock
  • Develop the ability to up-sell and maximise sales opportunities
  • Assisting customers to place orders for specialised stock items
  • Answer customers queries on products and services available and make suggestions about products
  • Process orders
  • Prepare correspondence
  • Fulfill customer needs to ensure customer satisfaction
  • Liase with customers to organise collections
Requirements and prospects Desired skills
  • Communication skills
Personal qualities
  • Organisation skills
  • An understanding of the Islamic faith would be beneficial
Desired qualifications
  • No formal qualifications are required for this role
Future prospects

Potential full time role for the right candidate.

Things to consider

Apprenticeship National Minimum Wage (ANMW): The National Minimum Wage for Apprentices is £3.50 per hour. From the 1st April 2018 this will increase to £3.70. This is the legal minimum pay per hour applying to 16-18-year-old apprentices and those aged 19 and over in the first year of their apprenticeship. For apprentices 19 or over who have completed their first year and are continuing their apprenticeship, the National Minimum wage appropriate to their age applies.