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Hub Supervisor

Company: ATS Euromaster    Location: Stoke-on-Trent
Are you looking to drive your career forward?

Do you have the know how to offer expert advice to our customers and colleagues?

We are looking for a Supervisor to be part of the hub management team to help maximise the life of our customers tyres and keep them moving.

Predominantly you will be responsible for stock management, ensuring accuracy and youll also be the technical expert within the hub.

You will deputise in the absence of an Assistant Manager to ensure the team of Mobile Tyre Fitters provide outstanding customer service, replacing or servicing truck and van tyres on customers sites and attending roadside breakdowns out of hours.

If required you will go mobile and work remotely from a van, attending our customers sites to replace and service truck and van tyres and also carry out roadside breakdowns out of hours.

Key Responsibilities

Predominately hub based

Understand and control stock, ensuring accuracy

Assist in improving efficiency and productivity of the hub

Replace and service truck and van tyres and complete associated paperwork

Drive sales of our products and services to increase revenue

Maintain high levels of customer satisfaction by delivering outstanding customer service

Carry out roadside breakdown call-outs, if required, this can sometimes be in unsociable hours

Participate in the standby/call-out rota and/or work a shift pattern if required

The Person

Enthusiastic and ambitious, youll have experience of working in a fast-paced environment, with a good understanding of the local customer base. Experience of mentoring and coaching new team members is required.

A basic working knowledge of Microsoft, Google and Point of Sale (POS) systems is essential.

This role requires a full, valid UK driving licence.

Our Benefits

Competitive salary

Excellent bonus

25 days holiday (plus Bank Holidays)

40 hours a week

Generous flexible pension scheme, including life assurance

Award winning training and development with IMI qualifications

Employee discount

Uniform provided

Employee Assistance Programme (EAP)

Refer a friend scheme

Plus a fantastic range of voluntary benefits including childcare vouchers, paycare 4work healthcare plan, discounted eye care, cycle2work, offers from major high street brands including holidays, restaurants and shopping

The Company

ATS Euromaster Ltd is one of the countrys leading tyre and vehicle maintenance providers. We operate approximately 330 centres, more than 700 service vans and employ almost 2,300 people across Great Britain.

For over 50 years we have been providing an honest and expert service to businesses and communities across the country. Our purpose is to keep our customers on the move and provide outstanding customer care in the process.

Health and Safety is our top priority - we were the first in the industry to be endorsed by both SAFEContractor and the Contractors Health and Safety Scheme (CHAS). Weve also received a Gold Award from The Royal Society for the Protection of Accidents (RoSPA) for the last four years.

Shift your career up a gear at ATS Euromaster.