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Warehouse Operative X2 -newcastle Under Lyme

Company: DHL Supply Chain UK    Location: Newcastle-under-Lyme
Location: Newcastle under Lyme
Customer: JCB
Grade: P Shift Patterns: Day-time only

Contract Type: Permanent (Full-Time)

Closing Date for Applications: 28 th February 2018

DHL Supply Chain is a world-class company, and were looking for world-class people. People who arent afraid to work hard in fact, people who want to work hard. Work within clear guidelines to help achieve defined outcomes for the site and the customer(s) - works to DHL policy and process to contribute to a safe, clean and fair working environment for all team members working to complete task in-line with agreed KPI´s, Standard Operating Procedures, Risk Assessments, Safe Systems of Work (SSoW) and Corporate Responsibility agenda.

Demonstrates a good teamwork ethic through leading by example and supports the site objectives by actively co-operating with peers and stakeholders demonstrating a "Right First Time", "Passion", and "Can Do" attitude to all tasks under-taken.

Takes accountability for their own actions and supports a positive culture by promoting good Health & Safety practices and where required utilises the designated processes to mitigate any breaches of regulations to proactively avoid any incidents / accidents.

Key Responsibilities in this role will include:
Adheres to Health and Safety Standards and helps to reduce or eliminate health and safety related risks
Promptly report all accidents, incidents in which they are involved or witness to a Line Manager
Use the Behavioural Based Safety (BBS) program on a daily basis to ensure appropriate behaviours and processes are followed as required
Openly and honestly support in basic low level incident investigations within the work place
Promptly escalate issues of non compliance to safety regulations and procedures

Operates MHE to training standards in a safe manner for themselves and others"
Follow the required site security measures to protect the site premises, including the safety of personnel, DSC assets and of the customer´s product for the required area
Adhere to the DSC "6 Steps" Security framework
Report security risks to their line manager
Ensure works area´s are kept clean with a "tidy as you go" mentality Relationship with Others
Adheres to the DPDHL Diversity and Respect at Work Policy at all times and escalates to a Line Manager any breach of Policy if witnessed
Display an open, honest and trustworthy manner at all times


Works affectively as part of a team, supporting others where able

Supports management implement continuous improvement activities

Commits to team decisions and contributes to building a team spirit

Shares information, knowledge, ideas and experience freely with others

Works collaboratively with others to achieve team or business objectives

Customer Service

Escalate customer issues to a Line Manager and be prepared to share improvement ideas

Support management implement continuous improvement activities

Suggest local changes affecting the work or team to line manager to further support continuous improvement

Job Performance / Continous Improvement

Contribute to day-to-day performance, including achievement of agreed customer KPIs and other internal KPIs (eg. safety, operational, employee related etc)

Attend and contribute in daily, weekly, monthly communication and engagement activity (eg. Team Briefs, Performance

Dialogues Toolbox Talks, All Employee Meetings, Health and Safety Meetings etc)

Carries out all responsible requests in line with general warehouse activity (eg) unloading, loading,

MHE/FLT activity, housekeeping, hygiene, kitting, marshalling etc.. "

Participate in the DPDHL annual Employee Opinion Survey (EOS) and contribute to the EOS Improvement Action Plan

Participate in and contribute to the Corporate Responsibility (CR) Agenda (eg, volunteering, fund raising, sponsorship)

Attends work daily, on time within agreed shift patterns with absence being an absolute exception

Attends CSCS and adopts a "Right First Time", "Can Do" and "Passion" mind-set at all times

Make recommendations to line manager to continuously improve the procedures to better achieve the prescribed outputs

Performs and adheres to up to date Work Instructions (WI), Standard Operating Procedures (SOP´s) and associated forms to achieve prescribed outputs

Contributes to Performance Dialogues to identify areas for improvement.

Key skills and experience in this role will include:
Experience of working within a logistics / stores / retail work environment Process adherence experience

Experience of working as part of an operational team Communication at multiple levels

Strong customer focus

Working experience of WMS practice


GCSE English & Math

MHE Qualification

PC Literate


Understanding and adherence of Health and Safety practices

What youll need to do next?

If you have a proven track record of achievement to match the requirements for this role and you are looking for your next career move, simply apply online ensuring that a full up to date CV is attached with your application

What will you get in return?

As a part of a growing DHL population you will receive access to a variety of our excellent benefits which could include pension scheme, childcare vouchers, retail discounts, flexible working, training, development and secondments opportunities and MANY MORE.

Working at DHL:

We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. We want to ensure that the candidate experience is of the highest professional standard.

The Company is committed to providing equality of opportunity for all employees. Furthermore we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect. We will ensure that equality of opportunity maintains a high profile in our organisation.

Facts and Figures

DSC - SC - Supply Chain (SC_1)

Employment Type
Permanent Full-Time

Business Unit
DHL Supply Chain UK

Working Hours


Shift Requirement
Day time only

Job Type
Warehousing, Package Handling & Distribution

Relocation Offered

Career Level

Travel Required
No Business Travel

Responsible for

Travel Extent

Reports to

Work Permit Required

Target Hire Date