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General Assistant (part-time)

Company: Iceland Food Warehouse    Location: Wakefield

Role Profile Job Title: General Assistant Department: Stores Reports to: Store Manager Band: B Location: Store Key Relationships: Store Manager, store management team, Area Manager Being a Food Warehouse Ambassador to you means: I am proud to work at The Food Warehouse. You are passionate about The Food Warehouse brand, your customers, your store and the products you sell. You deliver only excellent service and store standards at all times. Knowledge What I do in my job DRIVING SALES I know the best-selling lines and key products to improve sales I let the customers know about our products and services I make sure that as many products as possible are available to sell GIVING GREAT SERVICE I can talk enthusiastically about our products with customers I am able to serve our customers quickly and where they need it I make sure that our customers receive the best quality products in my store BEING EFFICIENT I use our tills, HHTs and other equipment in the most accurate and efficient way I follow the correct procedures for stock, cash and property to prevent loses to the company I make sure that my store is as clean as possible using the right products Skills How I do my job I always show courtesy when dealing with customers. I can make the correct judgement call to deal with each and every customer in a way that is best suited to their needs I help others to get the job done and communicate well with other team members. I take on board and apply new training in store well. I am confident to work in any area of the store Attitude How I am in my job I am proud to work at The Food Warehouse I take pride in myself and my appearance, always adhering to uniform standards I focus on what needs to be done to give great service and quality to the customer I use my initiative and find simple solutions to issues, challenging upwards if appropriate I am positive even when things get tough I act with pace and urgency in all I do

Job Type: Part-time

Salary: £8.45 to £10.45 /hour