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Team Leader

Company: Iceland Food Warehouse    Location: Wakefield

Role Profile Job Title: Team Leader Department: Stores Reports to: Store Manager Band: B Location: Store Key Relationships: Store Manager, store management team, Area Manager Being a Food Warehouse Ambassador to you means: I am proud to work at The Food Warehouse. You are passionate about The Food Warehouse brand, your customers, your store and the products you sell. You deliver only excellent service and store standards at all times and support the management team to deliver excellence through the team every day. Knowledge What I do in my job DRIVING SALES Maintain accurate forecasting and availability levels across the store prioritising off sales and low levels Manage the Sight of Inventory system to maintain accurate stock levels to ensure minimum waste Accurately implement cycle and phase changes to drive customer offer in store and promote key lines GIVING GREAT SERVICE Ensure Right at Night is fully implemented and take full action to provide great service throughout the day Provide and train others to deliver great service, regularly observe individual interaction to provide feedback Accurately use scheduler to ensure service levels are provided within budget BEING PRODUCTIVE AND EFFICIENT High standards of stockroom / cold room / chiller housekeeping Conduct relevant investigations into stock loss to drive efficiencies and minimise future loss Drive an accurate till operation by colleagues in store to reduce risk and loss and drive productivity REMAIN SAFE AND LEGAL Ensure correct fill levels, temperatures and accurate date alerter completion so all product is safe and legal Adhere to, and correctly implement shop floor and stock processes, policies and procedures Ensure the correct procedures are followed for wasting stock Skills How I do my job I help the team by providing support, guidance and communicating on a day to day basis I find out how I, and the team, can improve I help develop the team so we can deliver what we need to I take ownership of the performance of the store team when I am running the store I help others with the changes required and support them through those Attitude How I am in my job I am proud to work at The Food Warehouse I take pride in myself and my appearance, always adhering to uniform standards I focus on what needs to be done to give great service and quality to the customer I use my initiative and find simple solutions to issues, challenging upwards if appropriate I am positive even when things get tough I act with pace and urgency in all I do

Job Type: Part-time

Salary: £8.45 to £12.45 /hour

Required experience:

  • Retail Management: 3 years