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Homesearch Manager

Company: Wakefield and District Housing Limited    Location: Wakefield
We are looking for someone to lead and manage a team within our Homesearch service. You will develop, manage and deliver a comprehensive allocation, voids and new tenancy service whilst delivering and promoting customer service excellence.

You will also engage with stakeholders in developing access to services and assist in the development of strategies and improvement plans for the allocation, voids and new tenancy service.

A key part of this role will also be to establish links and develop partnerships with external organisations whilst maintaining effective working relationships. You will also be responsible for compliance with financial regulations, standing orders and the management of devolved budgets.

Applicants will have:
a qualification at level 4 of the Qualifications and Credit Framework, such as a HNC, Award, Certificate or Diploma at Level 4 or equivalent;

experience in a managerial position;

the ability to work in a target focussed environment;

an understanding of and the ability to apply the appropriate legislation, policies and procedures for delivery of the Housing Service;

evidence of effective communications with stakeholders, managers and employees; and

excellent customer service skills.

evidence of budget management having regard for priorities and tight financial limits;

The successful candidate will be required to work on Saturdays and outside normal office hours, subject to the demands of the service.

For an informal discussion please contact Joanne Smith, Neighbourhood Services Manager on 01977 788101.

WDH is accredited by Investors in People, which means we recognise that our employees are our most valuable asset. Among the benefits of joining us, all new starters receive an annual leave entitlement linked to length of service, access to a fantastic Employee Benefits discount scheme, auto-enrolment into a Local Government Pension Scheme and the opportunity to request flexible working arrangements.

If you have not heard from us within 4 weeks of the closing date please assume that you have not been successful on this occasion. Candidates will be notified of invitation to interview by e-mail.

You can also contact our Recruitment Team on 01977 724698.

Please note: we do not accept CVs.